About Femili PNG and the case management approach
Femili PNG is a local NGO based in Lae and Port Moresby that runs Case Management Centres (CMC) to assist survivors of family and sexual violence to access the services they need. Our target population is women, men or children who are survivors of intimate partner violence, sexual violence and/or child abuse.
The organisation is managed by a committee of PNG and Australian stakeholders, in partnership with The Australian National University. The NGO was formed in 2013 and the CMC began operations in Lae in July 2014, and Port Moresby in October 2018.
Survivors of family and sexual violence need access to a range of services, from medical and psycho-social care to emergency shelter, police protection, legal recourse, and vocational training.
Coordination across multiple sectors and organisations is essential for the effective provision of these services, but this type of case management is missing throughout PNG. As a result, many survivors face barriers when they try to access the services and support that they need.
The CMC works with existing service providers in Lae and Port Moresby – the Family Support Centre, safe houses, the police, the prosecutors’ office, government social workers, and other NGOs. By acting together, better outcomes for the protection and support of survivors can be achieved.
Our case managers receive referrals from service providers, as well as self-referrals from women and children affected by family and sexual violence. Our initial priority is to ensure that any immediate threats to the safety and well-being of these survivors are addressed through access to appropriate emergency interventions. Once this is achieved, our case managers work with their clients to support them to achieve longer-term solutions.
The CMC also aims to have a national impact by working with those in other parts of the country who are engaged in similar endeavours, by offering training in case management, and disseminating good practice and lessons learnt. Through this work, we also plan to learn a lot more about what works in responding to family and sexual violence.
The CMC is based on a unique set of partnerships.
- An experienced and representative Board oversees operations. The CMC is led by a highly experienced international social worker and CEO and a team of Papua New Guinean staff.
- The Lae Stakeholder Group represents other service providers in the community, while a Technical Advisory Group of independent experts provides guidance, all free of charge.
- The Development Policy Centre and the National Centre for Epidemiology and Population Health at the Australian National University provide institutional support and are responsible for monitoring and evaluation and related research. Funding for these services comes from the research funds of the academics involved and through separately raised funds.
- DFAT funds the CMC through the Australian aid program. All funding from the Australian aid program goes toward direct service delivery for survivors and related support costs. All expert support (e.g. from the ANU and the Technical Advisory Group, and the Lae Advisory Council) is provided free of charge.